Thanks to the Internet, the way that companies do business has changed drastically over the last few decades. In the past, where companies had to find customers close to them to make sales, nowadays, businesses only need a place online to sell their goods. While giving you access to a huge range of customers, this sort of resource can also make life hard. Getting goods to people around the world is never a simple job. You will have a lot to think about, and making sure everything runs smoothly will take a huge amount of work.
Of course, though, with some simple logic, it’s easy to make this sort of work a lot easier for yourself. Where technology can make life hard, it can also make it much easier, aiding you in the pursuit of better shipping and distribution. With tools, services, and methods which can all work in your favor, the web can provide you with a lot of benefits. To help you out with this, this post will be going through some of the different options you have for your logistics, and the support you can get along the way.
Keeping a record of all of your goods is very important, especially as you grow. Without a clear inventory, it will be impossible to make sure you have enough stock, and it will also make it hard to find goods when they need to be shipped. Using a system like WooCommerce and ePos, you can have your inventory synced with your website. Not only will this provide you with an accurate database of your inventory, but it will also enable you to update your site with the information, limiting the chances of customers ordering items which have already been sold.
With a good system in mind, you can start to think about the way that you label your products to enable them to be found and changed on the system. One of the best ways to do this is through bar codes, as most products will already have their own unique code which can be used. To do this, you just need a simple barcode scanner and some software on your computer. With this, items can be scanned to be added or removed, and new items can be added with ease. This works especially well for companies with physical stores sharing inventory with online ones.
Creating Strong Processes
Once you have your inventory clean and tidy, you can start to think about the way that you handle different jobs in your warehouse or other business premises. When a customer makes an order, for example, what will you do to get the product on its way to them? You have to think about a lot of questions like this. One of the best ways to achieve good processes is by looking at what other companies are doing.
The people working for you and carrying out the jobs on the floor will probably have their own ideas to make processes like this smoother. A lot of companies fail to recognise this, and don’t ask the people working for them about their thoughts. Using a resource like this, it could be easy to uncover issues you’d never considered. You can view your employees as experts, especially in areas which you don’t work in.
Getting Some Support
The support you can get with your logistics is wide and easy to find. In fact, in a lot of places, this sort of job can be handled for you in its entirety. Warehousing services can be found in most places, offering to look after and ship your goods for you. With this side of business handled, you can focus on other areas, like marketing and finance. Along with this, though, this sort of method will also help you to make sure no issues come from your shipping processes.
Of course, having someone else handle all of this work for you might not help your business. For companies making bespoke goods, handling your logistics yourself could be the only option you have, especially if your goods are large, like furniture or artwork. To make sure you can do this effectively, it’s best to have some help on hand. Modern sat navs are great at coming up with the fastest route to get you somewhere. But, they usually can’t take into account the multiple stops you’ll need to take on a delivery route. Instead, you should be using special software to help you. Route planning systems can be one of the best supports you have, especially when you’re working with distribution.
Dealing With Problems
A lot of companies will be selling their goods to other companies. With customers like this, issues with transport and logistics are very common factors in the breakdown of relationships. This means that having a problem with an order could have a huge impact on your business, making it hard to convince a customer to buy from you again. If you ever have an issue with a business customer’s order, you should aim to let them know as soon as possible. In cases where they have paid extras for fast delivery, you should return this money to them. This will help to limit the impact of the issue, while also making the client happy with the result.
Normal customers are a little different to business ones, and won’t pose such a large threat to you. Instead of ordering a large amount of goods at once, if you have customers like this, you will be relying on a lot of them buying from you. Repeat delivery issues will make it hard to build consumer confidence in you, thanks to this. But, this issue is an easy one to solve. As issues come about, you should aim to recognise them as soon as you can, eliminating them before they hit too many customers. When customers are impacted, you should always give them something for free to make up for it.
Hopefully, this post will give you a good idea of the issues you could face when you’re organising logistics for your company. Large companies will often invest a huge amount into areas like this. But, as a small one, you won’t have these resources. Instead, you’ll have to build the systems up yourself. Thankfully, though, you’re not alone.